Política de envío

NARU — SHIPPING POLICY

Last updated: August 18, 2026

Thank you for shopping with NARU.

Where We Ship

At launch, NARU ships to eligible addresses within the mainland United States that are supported by our fulfillment network.

At this time, shipping may not be available to Puerto Rico, U.S. territories, islands, offshore destinations, or other unsupported locations.

We plan to expand our shipping coverage as additional fulfillment options become available.

Order Processing

Most standard orders require approximately 2 business days for fulfillment before shipment.

Processing times may be longer during holidays, high-volume periods, product launches, or circumstances outside our control.

Business days exclude weekends and applicable holidays.

Estimated Delivery Time

After fulfillment, standard U.S. shipping generally takes approximately 2–5 business days.

A typical order may therefore arrive approximately 4–7 business days after the order is placed.

Delivery estimates are not guaranteed and may be affected by:

  • Carrier delays
  • Weather conditions
  • Holidays
  • Incorrect or incomplete addresses
  • High shipping volume
  • Other circumstances outside NARU’s control

Shipping Costs

Shipping charges, when applicable, are calculated and displayed during checkout before payment is completed.

Promotional free-shipping offers may be subject to minimum purchase amounts or other promotional conditions.

Tracking Information

When tracking information becomes available, it may be sent to the email address provided during checkout.

Please allow time for the shipping carrier to activate tracking information after your order has been processed.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error after placing an order, contact us immediately at:

bellenaru6@gmail.com

We cannot guarantee that an address can be changed once the order has entered fulfillment.

NARU is not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Damaged Shipments

If your package appears to be lost, damaged, or significantly delayed, please contact us at:

bellenaru6@gmail.com

Please include your order number and any relevant photographs when applicable.

We will review the situation and work toward an appropriate resolution.

Contact

For shipping questions or order assistance:

NARU Customer Care
Email: bellenaru6@gmail.com